Shipping policy
Last Updated: 14/6/2024
1. Processing Time
a. Order Processing: Orders are typically processed and shipped within 3 business days (excluding weekends and holidays) after payment is verified.
b. Delivery period: Orders are typically delivered within 5-15 days after it has been shipped.
c. Custom or Made-to-Order Items: Some items may have longer processing times, especially if they are custom-made or made-to-order. Please refer to the product description for specific details.
2. Shipping Rates
Domestic Shipping: We offer shipping within India. Shipping rates are calculated at checkout and are based on the weight and destination of the package.
3. Shipping Methods
a. Carrier: We use reputable carriers such as Shiprocket for our shipments.
b. Delivery Options: Customers can choose from standard or expedited shipping options at checkout. Delivery times may vary based on the selected shipping method and destination.
4. Order Tracking
a. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.
b. Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
5. Shipping Restrictions
a. Restricted Items: Certain items may be subject to shipping restrictions or regulations. Please refer to the product description for any restrictions.
6. Shipping Delays
a. Unforeseen Circumstances: In rare cases, shipping delays may occur due to unforeseen circumstances such as weather, natural disasters, or other events beyond our control. We appreciate your understanding in such situations.
7. Returns and Exchanges
For information about returns and exchanges, please refer to our Return and Refund Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at dpstudios2023@gmail.com